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Support and maintenance

Life after launch: a site that keeps working instead of slowly breaking

We take websites and products into support — ours and other people’s. Edits, updates, backups, monitoring and steady development instead of emergency calls.

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What we solve

  • Nobody to make changes

    The previous team disappeared or is busy, and a price, a service or a broken form needs fixing today.

  • The site breaks quietly

    The form stopped sending, the certificate expired, search dropped your pages — and nobody notices for weeks.

  • No backups

    One outage or a bad update and there is nothing to restore from.

  • The product stops evolving

    Ideas pile up, but every improvement turns into a separate project with a new quote.

What we deliver

  • 01 Content, page and form edits
  • 02 Dependency and security updates
  • 03 Database and file backups
  • 04 Uptime and error monitoring
  • 05 Speed optimisation
  • 06 Feature development on request
  • 07 A monthly report of what was done

How we work

  1. 01

    Audit

    We review the code, server, speed and vulnerabilities and list what needs fixing first.

  2. 02

    Handover

    We take access, set up monitoring and backups and agree how work is requested.

  3. 03

    Work on tasks

    You raise tasks in a channel that suits you; we deliver them in agreed timeframes.

  4. 04

    Reporting

    Once a month: what was done, what we suggest next and what deserves attention.

Pricing

What it costs

Open guide prices, so you can plan a budget before we talk.

  • Basic support

    Updates, backups, monitoring and up to 4 hours of edits

    Timelinemonthly
    from ₸40,000 / month

  • Extended support

    Up to 12 hours of work, priority response, improvements

    Timelinemonthly
    from ₸90,000 / month

  • One-off audit and fix

    Diagnosis and fixing the critical issues without a subscription

    Timeline3–5 days
    from ₸80,000

Every project includes a domain and a server free for 3 months.

We can support a site we did not build — we start with an audit so we know what we are taking on. Unused hours carry over within a quarter.

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Relevant work

Frequently asked

  • Yes, if we get access to the code and the server. We start with an audit: sometimes fixing what exists is cheaper, sometimes rewriting one problem module is.

Other services

01Web DevelopmentHigh-performance websites, corporate platforms, landing pages and complex web applications.02Digital ProductsWe turn product ideas into usable, scalable software — from architecture to production.03Mobile DevelopmentMobile applications for iOS and Android built around real user needs.04AI & AutomationAI-powered features, assistants and workflow automation that save time and create new opportunities.05UI/UX DesignInterfaces that are clear, useful and designed to help users take action.06SEO and performanceTechnical optimisation: loading speed, structured data and a structure built for search.07Integrations and APIsWe connect the site to your CRM, payments, delivery, accounting system and messengers.

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Estimate your project

Answer five questions and see a cost and timeline range immediately — no call, no waiting for a proposal.

Get the estimate

Express audit

Check your website in under a minute

Enter an address and we show speed, SEO errors, mobile problems and the technical side. Free, no signup, no calls.

Check the site

Free

We will review your site by hand

In two business days we go through your site, or your competitors', and send back what is worth fixing. No strings attached.

Get the review

Contact09

Let's build something useful.

Tell us what you're working on. We'll review the idea and get back to you with the next steps.

Every project includes a domain and a server free for 3 months.

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We usually reply within one business day.

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